Payment and collection service FREE OF CHARGE

COLLECTION - Orders will be ready for collection within 4 hours of order . If order has been rung in then time for collection will have been arranged. Orders are sorted out immediately but there may be a delay if the chosen coffee has  not been  roasted or staff are not on the  premises at that time.

DELIVERY - Orders will be left outside your front door. Our driver will knock once and leave your delivery note. All attempts are made to deliver to your home safely and will be put in porches and safe areas agreed with yourselves . Notes put in the door etc. We will also attempt to ring you if there is an issue with your delivery and no one at home.

Our website process orders for deliveries to the UK only. If you need to enquire about deliveries to other countries and territories, please contact us and we will reply as soon as possible. Deliveries to Northern Ireland and Scottish Highlands must be agreed in advance*.

We use a national courier service offering overnight next business day deliveries throughout the UK (excluding weekends, bank holidays and public holidays). Orders placed on Friday will be delivered on the next business day (Monday). Deliveries within 7 miles of our head office in Rochester will be delivered free of charge (between Monday to Friday) subject to a minimum order value of £10.00 GBP.

* Delivery to postcodes HS, IV, KW, PH, PA, BT, ZE, IM, GY and JE are subject to additional delivery charges and must be agreed in advance. To ensure minimum disruption, please contact us for more information prior to placing an order.

Delivery rates

Orders placed by 10am will be processed same day for overnight next business day delivery, subject to availability and are delivered between 8am and 6pm. A signature is required on delivery - please ensure someone is present to accept delivery as goods will not be left unattended.

We aim to deliver your order within 24 hours of your order being placed on our website. We cannot be held responsible for any delays owing to product availability, adverse weather conditions, local traffic restrictions or other such delays or loss. Where possible, we will track deliveries and will liaise with couriers to ensure your delivery is made on time.

If you have any queries concerning your order, please contact us. We endeavour to offer the best possible delivery service at a cost effective price.