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Herbert & Ward

100 Years Roasting Expertise

History & Heritage

Who we are

Herbert & Ward are one of the UK’s leading coffee roasters and fine tea merchants retailing wholesale and online beverages nationwide to homes, offices, independent coffee shops, farm shops, leisure parks, boutique hotels, restaurants and the coffee and tea industry. We offer exquisite coffees single origin ,blended from countries worldwide and the finest loose teas in leaf and teabag form. 

We also supply our own unique wide range of ancillaries to compliment our drinks. We sell, lease and rent only the best commercial espresso coffee machines and offer servicing and repairs for coffee machines, barista training and any ongoing support required by our customers. Our reputation has been built over 100 years excellent service.

Where we come from

Established in 1929 Herbert and Ward continue in the fine tradition of its founders Messrs Herbert and Ward. They met in 1920 at a reception held at the Viceroys residence in India where a firm friendship was born.

They travelled extensively. Mr Herbert in Africa, India and Ceylon (Sri Lanka) buying coffee, tea and cocoa. Mr Ward through India, China and South East Asia buying tea and spices, for sale in the London Auctions.

It was on a return visit in 1929 they decided to form a company that became known as Herbert and Ward Ltd. 

My grandfather had offices in Mincing Lane where the tea auctions were held. This street became known as the “Street of Tea's” due to the high concentration of tea merchants, brokers and shipping companies operating there. Messrs Herbert and Ward also had offices in Mincing lane where they became acquainted with my Grandfather. A business relationship which became a friendship was born. In 1946 my Grandfather acquired Herbert and Ward Ltd and we continue the tradition to this day. 

The company is now run by 3rd generation Nigel Miller and the 4th generation is preparing to continue our long history.

My grandfather sitting with parents.

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Pre dinner drinks on the P&O Chusan with the captain and friends. At this time my Grandfather supplied the P&O fleet with tea & coffee. My Grandfather used to regularly undertake business trips sailing with his accountant to Madeira (Accountant would have to go home from here as he run out of holiday) and then would continue on via South Africa upwards through the Indian Ocean calling at Colombo, occasionally Mombasa and finishing at Bombay (Mumbai). On one of these trips he met the buyer for the Co-operative in Fiji whereupon they agreed business terms and my grandfather ended up supplying the Co-operative in Fiji. These trips my Grandfather would form extensive business buying teas from India & Ceylon (Sri Lanka) and occasionally Kenya.

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It was on one of these trips to Kenya, my Grandfather stayed at Treetops in 1952 prior to the stay of Princess Elizabeth where she became Queen Elizabeth the 2nd. The photo’s show the hotel viewing platform over the watering hole and the back photo shows the animals my grandfather saw whilst there. My grandfather visited Kenya with the intention of buying a coffee plantation, however at a reception in government house Nairobi he met a gentleman who advised him not to invest his money in Kenya at this time which turned out to be a wise decision as the Mau Mau uprising was beginning in 1952. The said Gentleman was the head of the largest bank in South Africa, a fortuitous meeting.

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Annual tea industry dinner. In 1956. My grandfather (second from right), father (first left) and George (right) a life long friend. At this time my father worked for George white and co tea brokerage, founded circa 1873, learning the tea industry before joining my grandfather in the company.

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George (right) a life long friend of my grand father and father worked at Brooke Bond as a buyer. They had a very long mutually beneficial business relationship.


What we do

We’ve always been hugely passionate about coffee and coffee machines, sourcing only the very best coffee beans and equipment to really enhance your customers tasting experience. We work only with quality retailers to help you achieve genuine success.

We sell, lease and rent coffee equipment and much more. As a specialist wholesaler, we work with successful retailers and operators and can provide you with barista training – reap the benefits by coming to us.

We are also expert roasters and can supply excellent tasting coffee to keep your customers coming back for more.

If you want to start making more money come to us, the specialist coffee supplier based in Rochester, Kent and delivering beautifully tasting coffee and tea to successful retailers, hoteliers, caterers, cafés and restaurants across the UK.

Oh, did we mention digital marketing support, too?

Keeping your focus on the business.

Along with our coffee and providing you with a package design that reflects your brand, we will introduce you to our marketing team, who are experts in marketing for e-commerce, who will help you from website design to social media marketing.

Let's talk now

Don't take our word for it

Our reviews...

Amazing products at good prices,amazing customer service with fast response. Thank you!

Ashley  Wilson

Sep 2026

Excellent coffee at easy to reach company. Subscriptions offered at reasonable prices.

Andy Tollington

OMG absolutely fantastic service so friendly and helpful family run business! But best of all great coffee I cannot recommend highly enough if your looking for great coffee and service to match herbert & ward is the place to go! it's bean our savory thank you Carol & team x

Steve Haines

January 2026

Cannot recommend this company enough they are very friendly and helpful

Kerry Miller

Herbert and Ward are simply great. We got more help and direction from them thats proved invaluable. Great machines,coffees,products and every member of staff does exactly whats needed. Why would anyone use anyone else

J D King

August 2026

After more than 17 years of virtually faultless service from my Fracino Cherub coffee machine I decided that the time had come to replace with a new model. Its place has now been taken by a Fracino Piccino machine speedly and efficiently provided by Herbert and Ward limited in Rochester Kent.

Christopher Liveridge

Nov 2026

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