Privacy Policy

Herbert & Ward Limited is committed to ensuring that your privacy is protected. Please read the following Privacy Policy to understand how we collect, use and protect the information that you provide to it.

By providing us with your personal data, you consent to the collection, use and transfer of your personal data under the terms of this Privacy Policy. This policy, together with our Terms of Use sets out the basis on which any personal data Herbert & Ward Limited collects from you, or that will be processed by us.

Information that we collect from you

When you visit this website or enter your details on this website, you may be asked to provide certain information about yourself and your company including your name/company name and contact details. We may also collect information about your usage of this website as well as information about you from emails or letters you send to it.

Use of your information

Herbert & Ward Limited gathers this information to allow us to process your enquiries and any orders received for the purchase of products from the website. The relevant information is then used by us to communicate with you on any matter relating to your enquiry and the provision of the goods and/or services generally. We will also use and analyse the information it collects so that it can administer, support, improve and develop its business. We may ask you for information when you report a problem with the website, or in administering debt recoveries, in order to verify your identity.

In particular, Herbert & Ward Limited may use your information to contact you for your views on its goods and/or services and to notify you occasionally about important changes or developments to the website or its services. Further, where you have consented by any means, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by email.

If you change your mind about being contacted in the future, please let us know by sending an email to


Any changes to this Privacy Policy in the future will be posted on the Website and, where appropriate, through email notification.


All comments, queries and requests relating to use of your information are welcomed and should be addressed to us using the contact details provided.